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367 Results

Avianca Costa Rica S.A.

LR
Costa Rica
Battery SupportLithium-ion, Nickel-metal hydride (NiMH), Dry batteries, Non-spillable wet batteries (Gel/AGM), Spillable (wet) batteries
Direct Contactaccessibility@avianca.com
The Americas

Deutsche Lufthansa Aktiengesellschaft

LH
Germany
Battery SupportLithium-ion (Li-ion), Non-spillable dry batteries, Gel-type batteries, Wet (spillable) batteries (subject to strict conditions)
Direct Contactspecialcases@dlh.de
Europe

Greater Bay Airlines Company Limited

HB
Hong Kong (SAR), China
Battery SupportLithium-ion, Spillable wet battery, Nickel-metal hydride (NiMH), Dry battery
Direct Contactservice@greaterbay-airlines.com
North Asia

Iran Airtour Airline

B9
Iran, Islamic Republic of
Battery SupportNon-spillable, Dry cell, Gel cell, Lithium-ion
Direct Contactinfo@iranairtour.ir
Africa & Middle East

Air Cambodia Co., Ltd. (formerly Cambodia Angkor Air)

K6
Cambodia
Battery SupportLithium-ion, Non-spillable, Dry cell, Nickel-metal hydride
Direct Contactboc@aircambodia.com
Asia Pacific

JSC Avion Express

X9
Lithuania
Battery SupportNon-spillable dry batteries (Gel, AGM), Lithium-ion batteries, Spillable (wet) batteries are strictly FORBIDDEN
Direct Contactinfo@avionexpress.aero
Europe

Suparna Airlines Company Limited

Y8
China (People's Republic of)
Battery SupportLithium-ion (Li-ion), Non-spillable (dry/gel/AGM), Spillable (wet cell)
Direct ContactSpecial assistance requests should be made through the Suparna Airlines Call Center at least 48 hours prior to the flight. Passengers may also visit local ticket offices to complete the 'Special Passenger Service Request Form'.
North Asia

JSC Aviation Company "RusLine"

7R
Russian Federation
Battery SupportLithium-ion, Non-spillable (Gel-cell/AGM), Spillable (Wet-cell)
Direct Contactinfo@rusline.aero
Europe

AirBridgeCargo Airlines LLC

RU
Russian Federation
Battery SupportLithium-ion (UN3480, UN3481), Lithium-metal (UN3090, UN3091), Non-spillable (Wet/Dry), Spillable batteries
Direct Contactinfo@airbridgecargo.com
Europe

Beijing Capital Airlines

JD
China (People's Republic of)
Battery SupportLithium-ion (WCLB), Non-spillable Wet Batteries (WCBD), Nickel-Metal Hydride Batteries, Dry Batteries, Spillable Batteries (WCBW)
Direct Contactsdhktsjdx@jdair.net
North Asia

Chalair Aviation

CE
France
Battery SupportDry batteries (non-spillable), Lithium-ion (subject to verification and potential limits, note: 160Wh limit mentioned for other mobility devices like bikes)
Direct Contactreservations@chalair.fr
Europe

Eurowings GmbH

EW
Germany
Battery SupportDry-cell (Non-spillable), Gel-type (Non-spillable), Lithium-ion (Li-ion), Nickel-metal hydride (NiMH)
Direct Contactassistance@eurowings.com
Europe

AlMasria Universal Airlines

UJ
Egypt
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry-cell/Gel), Spillable (Wet-cell)
Direct Contactinfo@almasriaairlines.com
Africa & Middle East

European Air Transport Leipzig GmbH

QY
Germany
Battery SupportNon-spillable (Sealed Lead Acid/Gel), Spillable (Wet cell), Lithium-ion
Direct Contactcssveat@dhl.com
Europe

Kunming Airlines Co., Ltd.

KY
China (People's Republic of)
Battery SupportLithium-ion batteries, Non-spillable wet batteries (dry cell, gel, etc.), Spillable (wet) batteries
Direct Contacterica.86@163.com
North Asia

Portugália - Companhia Portuguesa de Transportes Aéreos, S.A. (TAP Express)

NI
Battery SupportLithium-ion, Non-spillable (dry-cell, gel, or nickel-metal hydride), Spillable (flooded/wet-cell) - requires prior approval
Direct Contactmedical.cases@tap.pt

US-Bangla Airlines Ltd.

BS
Bangladesh
Battery SupportLithium-ion, Non-spillable, Dry cell
Direct Contactinfo@usbair.com
Asia Pacific

Martinair Holland N.V. (part of the Air France-KLM Group)

MP
Netherlands
Battery SupportNon-spillable (Gel, AGM, Dry batteries), Spillable (Wet batteries), Lithium-ion (Li-ion)
Direct Contactklmcares@klm.com
Europe

Compagnie Nationale Royal Air Maroc

AT
Morocco
Battery SupportNon-spillable (Dry) batteries, Spillable (Wet) batteries, Lithium-ion batteries
Direct Contactdisabled-passenger-services@royalairmaroc.com
Africa & Middle East

Precision Air Services Plc.

PW
Tanzania, United Republic of
Battery SupportDry-cell batteries, Sealed Lead Acid (SLA), Gel cell, Lithium-ion (subject to IATA regulations)
Direct Contactcontactcentre@precisionairtz.com
Africa & Middle East

Cebu Air Inc. (Cebu Pacific)

5J
Philippines
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel-cell, Sealed Lead Acid/SLA), Spillable (Wet-cell)
Direct Contactcebcares@cebupacificair.com
Asia Pacific

ABX Air Inc.

GB
United States
Battery SupportNon-spillable (Wet/Dry), Spillable, Lithium-ion (subject to IATA DGR cargo limits)
Direct Contactmarketing@abxair.com
The Americas

Rossiya Airlines JSC

FV
Russian Federation
Battery SupportLithium-ion, Non-spillable wet batteries, Dry batteries, Nickel-metal Hydride
Direct ContactHead_Office@rossiya-airlines.com
Europe

Scoot Pte. Ltd.

TR
Singapore
Battery SupportLithium-ion (Li-ion), Non-spillable Wet/Dry Cell (Gel cell, Absorbed electrolyte), Spillable (Wet)
Direct Contactsales@flyscoot.com
Asia Pacific

Malindo Airways Sdn. Bhd. (dba Batik Air Malaysia)

OD
Malaysia
Battery SupportLithium-ion (Li-ion), Dry cell, Gel cell (Non-spillable)
Direct Contactod_customercare@batikair.com.my
Asia Pacific

Jin Air Co., Ltd.

LJ
Korea, Republic of
Battery SupportLithium-ion, Dry-cell, Wet-cell (non-spillable), Wet-cell (spillable)
Direct Contactinfo@jinair.com
Asia Pacific

EuroAtlantic Airways Transportes Aéreos S.A.

YU
Portugal
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel, AGM, Dry Cell), Spillable (Wet Cell)
Direct ContactCRO@euroatlantic.pt
Europe

Somon Air LLC

SZ
Tajikistan
Battery SupportLithium-ion, Non-spillable wet batteries (dry cell), Nickel-metal hydride
Direct Contactcall-center@somonair.com
Europe

Nippon Cargo Airlines Co., Ltd.

KZ
Japan
Battery SupportLithium-ion, Lithium-metal, Non-spillable (Gel/AGM), Spillable (Wet cell)
Direct ContactNCA is a cargo-only specialist and does not maintain a commercial passenger special assistance desk. For inquiries regarding the transport of mobility aids as cargo, customers should contact NCA's regional sales or cargo service offices.
Asia Pacific

Salam Air S.A.O.C.

OV
Oman
Battery SupportLithium-ion (removable only), Non-spillable (wet, nickel metal hydride, or dry), Spillable (wet)
Direct Contactres.dmm@salamair.com
Africa & Middle East

Delta Air Lines, Inc.

DL
United States
Battery SupportLithium-ion, Non-spillable (Gel-cell), Non-spillable (Dry-cell), Spillable (Wet-cell)
Direct ContactDelta Disability Line
The Americas

Astra Airways Ltd. (Air Astra)

2A
Bangladesh
Battery SupportLithium-ion (Li-ion), Non-spillable (dry-cell/gel) - implicit via IATA DGR compliance
Direct Contactinfo@airastra.com
Asia Pacific

Aerotransportes Mas de Carga S.A. de C.V. (mas)

M7
Mexico
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (Gel Cell, AGM), Spillable wet batteries, Nickel-metal hydride (NiMH), Dry batteries
Direct Contactcustomercaremex@masair.com
The Americas

Flyone

5F
Moldova, Republic of
Battery SupportDry batteries, Gel batteries, Non-spillable batteries
Direct Contactcontact@flyone.eu
Europe

Badr Airlines

J4
Sudan
Battery SupportNon-spillable wet batteries, Dry batteries, Lithium-ion batteries (subject to IATA Dangerous Goods Regulations)
Direct Contactinfo@badrairlines.com
Africa & Middle East

Nordic Regional Airlines Oy (Norra)

N7
Finland
Battery SupportLithium-ion, Non-spillable (Dry-cell, Gel), Spillable (Wet-cell)
Direct Contactinfo@flynorra.com
Europe

Vueling Airlines S.A.

VY
Spain
Battery SupportNon-spillable (dry, gel, or sealed wet batteries), Lithium-ion, Nickel-metal hydride, Dry batteries
Direct Contactcontactus@vueling.com
Europe

China Eastern Airlines Co., Ltd

MU
China (People's Republic of)
Battery SupportLithium-ion batteries, Non-spillable (leak-proof) batteries, Spillable (wet/spill-type) batteries
Direct Contactcustomercare@ceair.com
North Asia

China Postal Airlines Co.,Ltd.

CF
China (People's Republic of)
Battery SupportLithium-ion batteries, Non-spillable lead-acid batteries, Spillable batteries (with specific leak-proof packaging), Nickel-metal hydride batteries
Direct Contactcpa@cnpostair.com
North Asia

EW Discover GmbH (Discover Airlines)

4Y
Germany
Battery SupportLithium-ion, Non-spillable wet batteries (gel, nickel-cadmium, nickel-metal hydride, sealed-lead-acid), Spillable wet cell batteries, Dry cell batteries
Direct Contactmobilitydevices.discover-airlines@lufthansa-group.com
Europe

Virgin Australia International Airlines Pty Ltd.

VA
Australia
Battery SupportNon-spillable (Sealed Lead Acid, AGM, Gel), Dry-cell (NiMH, NiCd, Alkaline), Lithium-ion (UN 38.3 tested)
Direct ContactAssistance can be requested via the 'Specific Service Request' form on the official website or by calling the Guest Contact Centre. It is highly recommended to notify the airline at least 48 to 72 hours before departure.
Asia Pacific

ASL Airlines France S.A.

5O
France
Battery SupportLithium-ion, Non-spillable (dry/gel), Spillable (wet)
Direct Contactsupportclient@aslairlines.com
Europe

Sun Country Airlines

SY
United States
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell, Gel cell, Sealed Lead Acid), Spillable (Wet cell) - Allowed only for powering mobility devices
Direct Contactlegal@suncountry.com
The Americas

Air Austral

UU
France
Battery SupportNon-spillable (Gel, AGM, Dry), Lithium-ion, Spillable (Liquid electrolyte) - Restricted: ONLY accepted via Air Austral Cargo (Fret), not as checked baggage.
Direct Contacthandiaustral@air-austral.com
Europe

China United Airlines Co., Ltd.

KN
China (People's Republic of)
Battery SupportLithium-ion, Dry cell, Non-spillable wet batteries
Direct Contactyijian@flycua.com
North Asia

Challenge Airlines (IL) Ltd.

5C
Israel
Battery SupportLithium-ion (UN3480/3481), Non-spillable (Sealed Lead Acid, Gel, AGM) (UN3171)
Direct Contacttlvtracing.cal@challenge-group.com
Europe

RwandAir Ltd.

WB
Rwanda
Battery SupportNon-spillable wet batteries, Dry cell batteries (complying with IATA Special Provision A123 or A199), Spillable wet batteries, Lithium-ion batteries
Direct Contactreservations@rwandair.com
Africa & Middle East

Compania Aviacion de Paraguaya S.A. (Paranair)

ZP
Paraguay
Battery SupportNon-spillable (Dry cell, Gel cell), Lithium-ion (Li-ion)
Direct Contactatencionalcliente@paranair.com
The Americas

Air Caraibes

TX
Guadeloupe
Battery SupportLithium-ion (max 300 Wh), Non-spillable liquid electrolyte (gel cell), Nickel-metal hydride (NiMH), Dry cell, Spillable/Wet (allowed if device stays upright, otherwise removal required)
Direct Contactinfo@aircaraibes.com
The Americas

Olympic Air Anonimos Etaireia Aeroporikwn Metaforwn

OA
Greece
Battery SupportNon-spillable wet battery, Dry battery, Lithium-ion battery
Direct Contactcontact@aegeanair.com
Europe

Jiangsu Jingdong Cargo Airlines Co., Ltd. (JD Airlines)

JG
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable lead-acid (VRLA/Gel), Spillable lead-acid (Accepted with specific cargo overpacking)
Direct Contactorg.jdair.md1@jd.com
North Asia

SIA "GetJet Airlines Latvia"

GJ
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Gel, AGM, Dry), Nickel-metal hydride, Spillable (Wet cell) - Restricted/requires specific packaging
Direct Contactinfo@getjet.aero
North Asia

Urumqi Airlines Company Limited

UQ
China (People's Republic of)
Battery SupportLithium-ion batteries, Non-spillable wet batteries, Nickel-metal hydride (Ni-MH) batteries, Dry batteries
Direct Contactuqfwzljd@urumqi-air.com
North Asia

Air India Limited

AI
India
Battery SupportLithium-ion, Non-spillable wet, Nickel-metal hydride (NiMH), Dry battery
Direct ContactAssistance should be requested during the booking process or via the 'Submit Request' form on the official Air India website. For medical cases requiring oxygen or specific medical equipment, a Medical Information Form (MEDIF) must be completed by a physician and submitted to the nearest Air India office at least 72 hours before departure (5 days for Canada).
Asia Pacific

Joint Stock Company for Air Traffic - Air SERBIA Belgrade

JU
Serbia
Battery SupportDry-cell battery (non-spillable), Wet-cell battery (non-spillable sealed), Lithium-ion
Direct Contactguest.support@airserbia.com
Europe

WestJet

WS
Canada
Battery SupportLithium-ion, Non-spillable (Gel, Sealed Lead Acid, Dry, Nickel-metal hydride), Wet cell (Spillable)
Direct ContactMedDesk@WestJet.com
The Americas

LAM - Linhas Aéreas de Moçambique

TM
Mozambique
Battery SupportDry batteries, Non-spillable batteries, Liquid electrolyte batteries (only with prior Security Department authorization)
Direct Contactlinhadocliente@lam.co.mz
Africa & Middle East

Myanmar National Airlines Company Ltd.

UB
Myanmar
Battery SupportLithium-ion, Non-spillable wet batteries, Spillable batteries, Nickel-metal hydride batteries, Dry batteries
Direct Contactcontactus@flymna.com
Asia Pacific

Air Transat A.T. Inc.

TS
Canada
Battery SupportNon-spillable (dry cell, AGM, gel), Lithium-ion
Direct Contactrequest@airtransat.com
The Americas

Atlantic Airways Faroe Islands P/F

RC
Faroe Islands
Battery SupportLithium-ion, Non-spillable (Gel/Dry cell), Acidic or wet batteries (must be sent as cargo)
Direct Contactbooking@atlantic.fo
Europe

Air Europa Líneas Aéreas, S.A.

UX
Spain
Battery SupportLithium-ion, Non-spillable (Dry cell), Gel cell, Sealed Lead Acid (SLA)
Direct Contactcroaireuropa@air-europa.com
Europe

TAM Linhas Aéreas S.A. (LATAM Airlines Brazil)

JJ
Brazil
Battery SupportLithium-ion (Li-ion), Non-spillable (Sealed Lead Acid/Gel), Dry-cell
Direct Contactcustomer_service@cc.lan.com
The Americas

China Express Airlines Co., Ltd.

G5
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Sealed Lead-Acid), Dry cell, Gel cell
Direct Contactservice@chinaexpressair.com
North Asia

P.T. Lion Mentari (Lion Air)

JT
Indonesia
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell), Spillable (Wet cell) - restricted/requires operator approval
Direct Contactcustomercare@lionairgroup.com
Asia Pacific

JSC KlasJet

KJ
Korea, Republic of
Battery SupportNon-spillable wet batteries (Gel, AGM), Spillable (wet) batteries, Lithium-ion batteries, Nickel-metal hydride batteries, Dry batteries
Direct Contactinfo@klasjet.aero
Asia Pacific

SmartLynx Airlines Malta Limited

2N
Battery SupportLithium-ion, Non-spillable wet batteries (Gel/Dry), Spillable batteries
Direct Contactinfo@smartlynx.aero

Syrian Arab Airlines

RB
Syrian Arab Republic
Battery SupportNon-spillable (Gel/SLA), Dry-cell, Lithium-ion
Direct Contactinfo@syrianair.com
Africa & Middle East

Air Tahiti

VT
French Polynesia
Battery SupportLithium-ion (Li-ion), Dry batteries (Non-spillable), Nickel-metal hydride (NiMH)
Direct Contactexploitation.intl@airtahiti.pf
Asia Pacific

Aerolineas Argentinas S.A.

AR
Argentina
Battery SupportLithium-ion (Li-ion), Non-spillable (dry cell), Nickel-metal hydride (Ni-MH)
Direct Contactproducto@aerolineas.com.ar
The Americas

Fiji Airways (formerly Air Pacific Limited)

FJ
Fiji
Battery SupportLithium-ion, Non-spillable (AGM/Gel), Spillable (Wet cell)
Direct Contactaccessible@fijiairways.com
Asia Pacific

JetBlue Airways Corporation

B6
United States
Battery SupportLithium-ion (rechargeable), Non-spillable (gel-cell, AGM, sealed lead-acid), Spillable (wet-cell)
Direct ContactDearJetBlue@jetblue.com
The Americas

Ethiopian Airlines Group

ET
Ethiopia
Battery SupportSpillable (wet-cell), Non-spillable (dry-cell), Gel-cell, Lithium-ion (Li-ion)
Direct Contactspecial.assistance@ethiopianairlines.com
Africa & Middle East

Aeroitalia srl

XZ
Italy
Battery SupportNon-spillable (dry or gel-type), Lithium-ion, Dry-cell
Direct Contactinfo@aeroitalia.com
Europe

Lufthansa Cargo Aktiengesellschaft (Lufthansa)

LH
Germany
Battery SupportLithium-ion (removable and non-removable), Non-spillable dry or gel-type (NiMH, Sealed Lead Acid), Spillable (wet cell) batteries (restricted/approval required)
Direct Contactspecialcases@dlh.de
Europe

Airline GEO SKY LLC (Georgian Wings)

D4
Georgia
Battery SupportLithium-ion, Non-spillable wet batteries, Spillable batteries, Nickel-metal hydride, Dry batteries
Direct Contactcc@georgianwings.com
Europe

Kenya Airways plc

KQ
Kenya
Battery SupportNon-spillable wet batteries (WCBD), Spillable batteries (WCBW), Lithium-ion batteries (WCLB), Dry cell batteries
Direct ContactDoctors.KQ@kenya-airways.com
Africa & Middle East

Cortex Havacilik Ve Turizm Ticaret Anonim Sirketi (Southwind Airlines)

2S
Türkiye
Battery SupportNon-spillable dry batteries, Gel batteries, Lithium-ion batteries (subject to watt-hour limits and approval), Helium batteries
Direct Contactcrm@southwindairlines.com
Europe

Atlas Air, Inc.

5Y
United States
Battery SupportLithium-ion, Non-spillable (Dry cell, Gel cell, Sealed lead acid), Spillable (Wet cell)
Direct ContactHDQcustsrvc@atlasair.com
The Americas

Aerovías del Continente Americano, S.A. AVIANCA

AV
Colombia
Battery SupportLithium-ion (rechargeable), Non-spillable wet batteries, Dry batteries, Nickel-metal hydride batteries, Spillable (wet) batteries (requires removal and special packaging)
Direct Contactaccessibility@avianca.com
The Americas

Hong Kong Express Airways Limited

UO
Hong Kong (SAR), China
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Dry cell batteries, Gel cell batteries
Direct Contactguest.relations@hkexpress.com
North Asia

Lao Airlines State Enterprise

QV
Lao PDR
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry-cell/Gel), Wet-cell (Spillable) - Restricted/Cargo only
Direct Contactvtessqv@laoairlines.com
Asia Pacific

S.C.T.A. Air Calédonie

TY
New Caledonia
Battery SupportLithium-ion, Non-spillable liquid electrolyte, Dry batteries, Nickel-metal hydride, Pourable liquid electrolyte
Direct Contactassistance@aircaledonie.nc
Asia Pacific

Scandinavian Airlines System (SAS)

SK
Sweden
Battery SupportLithium-ion, Non-spillable wet (Gel, AGM, Sealed-lead-acid), Dry cell, Nickel-metal hydride (NiMH), Spillable (Wet cell)
Direct Contactsasmedical@sas.dk
Europe

Air Tahiti Nui

TN
French Polynesia
Battery SupportLithium-ion (removable, max 300 Wh for one battery or 160 Wh each for two), Reversible (Dry), Non-reversible (Wet - requires special precautions and prior inquiry)
Direct Contactclientele@airtahitinui.pf
Asia Pacific

LLC "NORD WIND" (Nordwind Airlines)

N4
Russian Federation
Battery SupportLithium-ion (Li-ion), Non-spillable (dry cell, gel, sealed lead-acid), Spillable (wet cell/electrolytic)
Direct Contactnws@nordwindairlines.ru
Europe

Hi Fly Ltd.

3L*
Malta
Battery SupportNon-spillable (dry cell), Nickel-metal hydride, Lithium-ion
Direct Contactpassengers.rights@hifly.aero
Europe

KLM Royal Dutch Airlines

KL
Netherlands
Battery SupportLithium-ion, Non-spillable (Dry, Gel, AGM), Spillable (Wet cell)
Direct Contactklmcares@klm.com
Europe

Finnair Oyj

AY
Finland
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell), Spillable (Wet cell)
Direct ContactAssistance must be requested at least 48 hours before departure through the Finnair Special Assistance Request and Information Form on the official website.
Europe

FlexFlight ApS

W2
Denmark
Battery SupportLithium-ion, Non-spillable (Gel, AGM, Sealed Lead Acid), Spillable (Wet cell)
Direct Contactinfo@flexflight.dk
Europe

Petroleum Air Services

UF
Egypt
Battery SupportNon-spillable (Gel, AGM, Sealed Lead Acid), Dry-cell, Lithium-ion (Typically limited to 300Wh for a single battery or 160Wh each for two batteries)
Direct Contactpr@pas.com.eg
Africa & Middle East

French Bee

BF
France
Battery SupportLithium-ion, Non-spillable (gel), Spillable (wet-cell)
Direct Contactspecialtransport@frenchbee.com
Europe

CityJet (Business City Express Limited)

WX
Ireland
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel, AGM, Sealed Lead Acid), Spillable (Wet cell)
Direct Contactcustomerservices@cityjet.com
Europe

TUIfly GmbH

X3
Germany
Battery SupportLithium-ion, Dry batteries (Non-spillable), Gel cell, AGM (Absorbed Glass Mat)
Direct Contactservicecenter@tuifly.com
Europe

Global Aviation Operations (Pty) Ltd. (trading as LIFT)

GE
South Africa
Battery SupportBattery-powered mobility aids (unspecified types, subject to weight limit), Lithium-ion (implied by standard aviation rules), Non-spillable (implied by standard aviation rules)
Direct Contactsupport@lift.co.za
Africa & Middle East

DHL Air Ltd.

D0
United Kingdom
Battery SupportLithium-ion, Non-spillable (Gel-cell/AGM), Spillable (Wet-cell), Nickel-metal hydride (NiMH), Dry batteries
Direct ContactUKCustomer.Focus@dhl.com
Europe

Nauru Air Corporation (trading as Nauru Airlines)

ON
Australia
Battery SupportGel cell (dry), Wet non-spillable, Wet spillable
Direct Contactreservations@nauruairlines.com.au
Asia Pacific

SriLankan Airlines Limited

UL
Sri Lanka
Battery SupportNon-spillable wet batteries (Sealed Lead Acid, AGM, Gel), Lithium-ion batteries (max 300Wh for single or 160Wh each for two), Spillable batteries (subject to specific handling and removal if not kept upright)
Direct Contactreservations@srilankan.com
Asia Pacific

Air India Express Limited

IX
India
Battery SupportLithium-ion, Non-spillable 'Wet' (A67), Nickel-metal hydride (A199), Dry batteries (A123)
Direct Contactnodal@airindiaexpress.com
Asia Pacific

Silk Way West Airlines

7L
Azerbaijan
Battery SupportLithium-ion, Non-spillable (Wet/Dry), Spillable
Direct Contactinfo.hq@silkwaywest.com
Europe

Privilege Style S.A.

P6
Spain
Battery SupportNon-spillable batteries, Dry cell batteries, Lithium-ion batteries (subject to safety conditions)
Direct Contactprivilege@privilegestyle.com
Europe

Airhub Airlines Ltd.

RE
Malta
Battery SupportLithium-ion, Non-spillable (dry cell, gel), Spillable (wet cell)
Direct ContactInfo@airhubaviation.com
Europe

Korean Air Lines Co., Ltd.

KE
Korea, Republic of
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell, AGM, Gel), Spillable (Wet cell)
Direct ContactPassengers can request assistance via the Korean Air website under 'Manage Booking' or by calling the Service Center. For flights to/from the U.S. and major Korean airports (Incheon and Busan), Complaint Resolution Officials (CROs) are available to resolve disability-related concerns.
Asia Pacific

New Pacific Airlines Inc.

7H
United States
Battery SupportNon-spillable batteries, Lithium-ion batteries (300 Wh or less), Dry cell batteries
Direct Contacthelp@np.com
The Americas

Bangkok Airways Public Company Limited

PG
Thailand
Battery SupportLithium-ion, Non-spillable (AGM, Gel, Sealed Lead-Acid), Dry batteries (Nickel-Metal Hydride, Alkali-manganese, Zinc-carbon, Nickel-cadmium)
Direct Contactreservation@bangkokair.com
Asia Pacific

Estafeta Carga Aerea S.A. de C.V.

E7
Mexico
Battery SupportLithium-ion, Non-spillable (Gel/Dry), Spillable (Wet)
Direct Contactdatospersonales.clientes@estafeta.com
The Americas

P.T. Garuda Indonesia

GA
Indonesia
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel/Dry) batteries
Direct Contacte-booking@garuda-indonesia.com
Asia Pacific

Austrian Airlines AG

OS
Austria
Battery SupportLithium-ion (Li-ion), Non-spillable (dry or gel-type), Wet (spillable) batteries
Direct Contactspecialcases@austrian.com
Europe

Flugfélagið Atlanta ehf. (Air Atlanta Icelandic)

CC
Iceland
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry-cell, Gel-cell, or sealed Lead-acid), Spillable (Wet-cell)
Direct Contactinfo@airatlanta.com
Europe

Alaska Airlines, Inc.

AS
United States
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel cell, Absorbed Glass Mat), Spillable (Lead-acid)
Direct ContactFor special assistance, passengers should make reservations as early as possible and request services during booking or by calling the dedicated accessible services line. Assistance includes airport escorts, boarding and deplaning support, and onboard aisle chairs.
The Americas

BBN Hava Yollari Ve Taşimacilik A.S (BBN Airlines Türkiye)

B5
Türkiye
Battery SupportNon-spillable (Dry-cell/Gel-cell) batteries, Lithium-ion batteries
Direct Contactprivacy@bbnairlines.aero
Europe

Air Niugini Limited

PX
Papua New Guinea
Battery SupportLithium-ion, Non-spillable (Dry cell), Gel-type
Direct Contactspecial.handling@airniugini.com.pg
Asia Pacific

Edelweiss Air AG

WK
Switzerland
Battery SupportLithium-ion (max 160Wh per battery, limit of 2), Non-spillable wet batteries (Gel, AGM), Dry batteries (NiMH, NiCd, Alkali-manganese), Spillable wet-cell batteries (must be removed)
Direct Contactmedicalservices@flyedelweiss.com
Europe

White Airways S.A.

WI
Portugal
Battery SupportNon-spillable (Gel, AGM, Dry Cell), Lithium-ion (Li-ion), Spillable (Wet Cell) - Subject to specific handling and packaging
Direct Contactsales@flywhite.com
Europe

Nouvelair Tunisie

BJ
Tunisia
Battery SupportLithium-ion, Non-spillable (Dry-cell/Liquid gel), Wet-cell (Spillable) - accepted only if stowed upright
Direct Contactcustomer.callcenter@nouvelair.com
Africa & Middle East

UAB GetJet Airlines

GW
Battery SupportDry batteries (Non-spillable), Sealed Lead Acid (SLA), Gel batteries
Direct Contactinfo@getjet.aero

Asiana Airlines Inc.

OZ
Korea, Republic of
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell, Ni-Mh, Ni-Cd), Sealed Lead Acid (SLA), VRLA, AGM, Spillable (Wet cell)
Direct Contactreservationgermany@flyasiana.com
Asia Pacific

Hebei Airlines Co., Ltd.

NS
China (People's Republic of)
Battery SupportLithium-ion batteries, Non-spillable wet batteries (sealed lead-acid/gel), Dry cell batteries, Nickel-metal hydride (NiMH) batteries
Direct Contacthbhkts@hbhk.com.cn
North Asia

Arkia Israeli Airlines Ltd

IZ
Israel
Battery SupportNon-spillable (Dry, Gel, AGM), Spillable (Wet), Lithium-ion (Li-ion)
Direct ContactNEGISHUT@ARKIA.CO.IL
Europe

T'way Air Co., Ltd.

TW
Korea, Republic of
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell, Gel, AGM), Spillable (Wet cell)
Direct ContactPassengers requiring special assistance should contact the T'way Air Customer Center or use the '1:1 Question' page on the official website at least 48 hours before the flight.
Asia Pacific

Overland Airways Ltd.

OF
Nigeria
Battery SupportDry batteries, Non-spillable batteries, Sealed batteries
Direct Contactfly@overlandairways.com
Africa & Middle East

UAB DAT LT (Danish Air Transport)

R6
Battery SupportDry cell batteries, Non-spillable batteries approved for air transport
Direct Contactkundeservice@dat.dk

Air Nostrum, Líneas Aéreas del Mediterráneo S.A.

YW
Spain
Battery SupportNon-spillable (dry-cell, gel, AGM), Spillable (wet-cell), Lithium-ion (Li-ion)
Direct Contactamares@airnostrum.es
Europe

United Airlines, Inc.

UA
United States
Battery SupportNon-spillable (gel-cell, dry-cell, or absorbed electrolyte sealed lead acid), Spillable (wet-cell), Lithium-ion (rechargeable)
Direct Contactassisteddevice@united.com
The Americas

Air Philippines Corporation (operating as PAL Express)

2P
Philippines
Battery SupportNon-spillable wet batteries, Spillable wet batteries, Lithium-ion batteries (max 300Wh for a single battery or 160Wh each for two batteries), Lithium metal (non-rechargeable, limited to 8g for medical devices)
Direct Contactwecare@philippineairlines.com
Asia Pacific

Qantas Airways Limited

QF
Australia
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel cell, Dry cell, Sealed Lead Acid/SLA, AGM), Nickel Metal Hydride (NiMH), Nickel Cadmium (NiCad)
Direct Contactdgenquiries@qantas.com.au
Asia Pacific

Avianca Ecuador S.A.

2K
Ecuador
Battery SupportLithium-ion, Dry batteries, Nickel-metal hydride (NiMH), Non-spillable wet batteries, Spillable (wet) batteries
Direct Contactaccessibility@avianca.com
The Americas

MIAT Mongolian Airlines

OM
Mongolia
Battery SupportLithium-ion, Nickel-hydride, Nickel-cadmium, Alkaline, Manganese, Non-spillable
Direct Contactcallcenter@miat.com
North Asia

Kam Air

RQ
Afghanistan
Battery SupportWet cell (spillable) batteries (specifically permitted for wheelchairs), Non-spillable batteries, Lithium-ion batteries (implied under mobility aid and smart bag provisions)
Direct Contacthelpdesk@kamair.com
Africa & Middle East

Aer Lingus Limited

EI
Ireland
Battery SupportLithium-ion, Non-spillable wet batteries, Nickel-metal hydride batteries, Dry batteries, Spillable (wet cell) batteries (Mainline flights only, with restrictions)
Direct Contactspecialassistance@aerlingus.com
Europe

JSC "Aircompany "SCAT"

DV
Kazakhstan
Battery SupportNon-spillable wet batteries (gel or dry cell), Lithium-ion batteries (Li-ion), Spillable (wet) batteries (under specific conditions and with prior approval)
Direct Contactscat@scat.kz
Europe

Juneyao Airlines Co. Ltd

HO
China (People's Republic of)
Battery SupportNon-spillable batteries, Spillable batteries, Lithium-ion batteries
Direct Contactcustomercare@juneyaoair.com
North Asia

Polar Air Cargo Worldwide Inc.

PO
United States
Battery SupportSpillable (Wet) batteries, Non-spillable (Dry/Gel) batteries, Lithium-ion batteries
Direct Contactcustomerservicecenter@polaraircargo.com
The Americas

Air Calédonie International (Aircalin)

SB
New Caledonia
Battery SupportLithium-ion, Dry cell (Non-spillable), Damp/Wet cell (Spillable)
Direct Contactreservations@aircalin.nc
Asia Pacific

Cargojet Airways Ltd.

W8
Canada
Battery SupportLithium-ion, Non-spillable (Gel cell/Sealed Lead Acid), Spillable (Wet cell)
Direct Contactpdhillon@cargojet.com
The Americas

Red Sea Airlines

4S
Egypt
Battery SupportLithium-ion, Non-spillable (Sealed lead-acid), Gel
Direct Contactsales@redseaairlines.com
Africa & Middle East

Heston Airlines UAB

HN
Battery SupportLithium-ion (rechargeable), Non-spillable (AGM/Gel), Dry cell
Direct Contactcustomer@heston.aero

Cameroon Airlines Corporation (Camair-Co)

QC
Cameroon
Battery SupportLithium-ion, Non-spillable (Dry cell/Gel), Spillable (Wet cell - subject to specific handling/packaging)
Direct Contactcustomer.service@camair-co.cm
Africa & Middle East

Hahn Air Lines GmbH

HR
Battery SupportContact Airline
Direct Contactservice@hahnair.com

SATA Internacional - Azores Airlines, S.A.

S4
Portugal
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (Sealed), Dry batteries (Special Provisions A123, A199, A67), Nickel-metal hydride batteries, Spillable wet batteries (subject to approval)
Direct Contactaccessibility@sata.pt
Europe

China Southern Airlines

CZ
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Lead-acid/Gel), Nickel-metal hydride, Dry batteries
Direct Contactwebmaster@csair.com
North Asia

Air Koryo

JS
Korea, Democratic People's Republic of
Battery SupportNot explicitly specified on the public website, Contact airline for details
Direct Contacte-business@airkoryo.com.kp
North Asia

Air Baltic Corporation(A/S)

BT
Latvia
Battery SupportDry-cell batteries, Gel-cell batteries, Lithium-ion batteries
Direct Contactinfo@airbaltic.com
Europe

Air Senegal S.A.

HC
Senegal
Battery SupportLithium-ion, Non-spillable wet batteries (gel, AGM), Dry batteries, Nickel-metal hydride
Direct Contactserviceclient@airsenegalsa.sn
Africa & Middle East

Bamboo Airways Joint Stock Company

QH
Vietnam
Battery SupportNon-spillable wet batteries (gel cell, absorbed glass mat), Lithium-ion batteries, Spillable wet batteries (accepted only under specific handling conditions)
Direct Contact19001166@bambooairways.com
Asia Pacific

SkyUp Airlines LLC

PQ
Ukraine
Battery SupportLithium-ion, Non-spillable (Dry-cell), Gel-cell, Spillable (Wet-cell)
Direct Contactletstalk@skyup.aero
Europe

Binter Canarias, S.A.

NT
Spain
Battery SupportLithium-ion (WCLB), Dry cell / Non-spillable (WCBD), Wet cell / Spillable (WCBW), Nickel-Cadmium (Ni-Cad), Alkaline
Direct Contactatencionclientes@bintercanarias.com
Europe

KM Malta Airlines Limited

KM
Malta
Battery SupportLithium-ion, Non-spillable, Spillable
Direct Contactmedical@kmmaltairlines.com
Europe

Air Dolomiti SPA Linee Aeree Regionali Europee

EN
Italy
Battery SupportNon-spillable sealed batteries (e.g., Gel, AGM), Lithium-ion batteries (UN 38.3 tested), Dry batteries (e.g., Nickel-metal hydride, Nickel-cadmium)
Direct Contactcustomer-service@airdolomiti.it
Europe

Air Algérie

AH
Algeria
Battery SupportNon-spillable (Gel, Dry cell, Sealed Lead Acid), Lithium-ion (Li-ion), Spillable (Wet cell) - Restricted/requires specific handling
Direct Contactassistance.speciale@airalgerie.dz
Africa & Middle East

Air Changan Company Limited

9H
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (dry/gel), Spillable (wet cell)
Direct Contactsuggestion@airchangan.com
North Asia

Transportes Aéreos Portugueses S.A. (TAP Air Portugal)

TP
Portugal
Battery SupportLithium-ion, Non-spillable wet batteries (dry/gel), Spillable wet batteries
Direct Contactmedical.cases@tap.pt
Europe

Challenge Airlines (BE) S.A.

X7
Belgium
Battery SupportNon-spillable (Gel, Dry, AGM), Spillable (Wet), Lithium-ion
Direct Contactinfo@challenge-group.com
Europe

EVA Airways Corporation

BR
Chinese Taipei
Battery SupportLithium-ion (WCLB), Non-spillable wet battery (WCBD), Dry battery (NiMH), Spillable wet battery (WCBW)
Direct Contactlaxrrbr@evaair.com
North Asia

Bahamasair Holdings Ltd.

UP
Bahamas
Battery SupportLithium-ion, Non-spillable (Gel cell, Absorbed electrolyte), Spillable (Wet cell)
Direct Contactcustomerrelations@bahamasair.com
The Americas

Qingdao Airlines Co., Ltd.

QW
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (dry/gel accumulator)
Direct Contactfuwufazhan@qdairlines.com
North Asia

Freebird Airlines (Hürküş Havayolu Taşimacilik ve Ticaret A.Ş.)

FH
Türkiye
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Nickel-metal hydride (NiMH), Dry batteries
Direct Contactgroundops@freebirdairlines.com
Europe

PJSC Aeroflot

SU
Russian Federation
Battery SupportLithium-ion (Li-ion), Non-spillable wet-cell storage batteries, Spillable wet-cell storage batteries (with specific handling conditions)
Direct Contactaeroflotlax@aeroflot.ru
Europe

Myanmar Airways International Company Limited

8M
Myanmar
Battery SupportLithium-ion, Non-spillable wet (gel or dry cell), Nickel-metal hydride (NiMH), Dry batteries
Direct Contactreservations@flymyanmarairways.com
Asia Pacific

Air Cairo

SM
Egypt
Battery SupportDry cell, Gel cell, Non-spillable lead-acid, Lithium-ion
Direct Contactres.rm@aircairo.com
Africa & Middle East

Nile Air

NP
Egypt
Battery SupportLithium-ion, Non-spillable, Dry cell
Direct Contactcsu@nileair.com
Africa & Middle East

AIRZETA CO., LTD

KJ
Korea, Republic of
Battery SupportLithium-ion (UN3480/UN3481), Non-spillable (Wet/Gel), Spillable (Wet)
Direct Contactprivacy@airzetacargo.com
Asia Pacific

Cathay Pacific Airways Limited

CX
Hong Kong (SAR), China
Battery SupportLithium-ion (rechargeable), Non-spillable (dry cell), Spillable (wet cell), Nickel-metal hydride, Dry batteries
Direct Contactcustomercare@cathaypacific.com
North Asia

Amapola Flyg AB (dba populAir)

HP
Sweden
Battery SupportLithium-ion, Non-spillable wet (gel/AGM), Dry cell, Nickel-metal Hydride
Direct Contactcallcenter@populair.com
Europe

Qazaq Air JSC

IQ
Kazakhstan
Battery SupportDry cell (WCBD), Liquid cell (WCBW), Lithium-ion (WCLB)
Direct Contactinfo@flyqazaq.com
Europe

Air China Limited

CA
China (People's Republic of)
Battery SupportLithium-ion (max 300 Wh for a single battery, or 160 Wh each for two batteries), Non-spillable wet batteries (Dry cell), Spillable (Wet cell) batteries, Nickel-metal hydride batteries
Direct Contactcustomer.relations@airchina.us
North Asia

SKY EXPRESS S.A.

GQ
Greece
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel), Dry-cell, Spillable (Wet-cell)
Direct Contactaccessibility@skyexpress.gr
Europe

Turistik Hava Taşimacilik A.Ş (Corendon Airlines)

XC
Türkiye
Battery SupportNon-spillable dry batteries, Non-spillable wet batteries, Lithium-ion batteries (max 300 Wh for single or 160 Wh per battery for two-battery systems)
Direct Contactinfo@corendon-airlines.com
Europe

Israir Airlines and Tourism Ltd.

6H
Israel
Battery SupportLithium-ion, Non-spillable (Gel-cell/Sealed lead acid), Spillable (Wet cell)
Direct ContactSpecial_Assitance@israir.co.il
Europe

Flynas Company (CJSC)

XY
Saudi Arabia
Battery SupportNone for wheelchairs (Electric wheelchairs not accepted), Lithium-ion (for other medical devices < 160Wh), Dry-cell/Gel (for other medical devices)
Direct ContactCSU@flynas.com
Africa & Middle East

Wamos Air S.A.

EB
Spain
Battery SupportLithium-ion, Non-spillable wet batteries, Nickel-metal hydride (NiMH), Dry batteries, Spillable batteries
Direct Contactreservas@wamosair.com
Europe

Air Mauritius Limited

MK
Mauritius
Battery SupportGel batteries, Non-spillable wet batteries, Spillable batteries (subject to upright handling), Nickel-Metal Hydride batteries, Dry batteries, Lithium-ion batteries (requires airline approval if exceeding 100Wh)
Direct Contactreservations_mru@airmauritius.com
Africa & Middle East

STARLUX Airlines Co., Ltd.

JX
Chinese Taipei
Battery SupportLithium-ion, Non-spillable (Wet), Nickel-metal Hydride, Dry Batteries
Direct Contactesg@starlux-airlines.com
North Asia

China Airlines Ltd.

CI
Chinese Taipei
Battery SupportLithium-ion (Li-ion), Non-spillable lead-acid (WCBD/A67), Spillable lead-acid (WCBW), Nickel-metal hydride (Ni-MH/A199), Dry batteries (Ni-Cd, Zinc-carbon, Alkali-manganese/A123)
Direct Contacttpecc@china-airlines.com
North Asia

EL AL Israel Airlines Limited

LY
Israel
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel, Dry cell, Sealed Lead Acid/SLA), Wet cell (Spillable - restricted, requires specific approval and handling)
Direct Contactnagish@elal.co.il
Europe

Lan Cargo S.A. (LATAM Cargo)

UC
Chile
Battery SupportLithium-ion (rechargeable), Non-spillable (dry/gel/absorbed electrolyte), Spillable (wet)
Direct Contactfremec@latam.com
The Americas

S.C. Carpatair S.A.

V3
Romania
Battery SupportSpillable (wet-cell), Non-spillable (dry-cell), Gel-cell, Lithium-ion (subject to IATA Dangerous Goods Regulations)
Direct Contactcustomer.service@carpatair.com
Europe

SKY Airline S.A.

H2
Chile
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel), Dry-cell, Non-spillable (AGM)
Direct Contactreservacargasky@skyairline.com
The Americas

Shandong Airlines Co., Ltd.

SC
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Sealed), Spillable (Leakage/Wet-cell), Dry batteries, Nickel-metal hydride (Ni-MH)
Direct Contactsda@shandongair.com.cn
North Asia

Fuzhou Airlines Co., Ltd.

FU
China (People's Republic of)
Battery SupportNon-spillable wet batteries (sealed/dry/gel/A67/A123/A199), Non-leakproof wet batteries (spillable), Lithium-ion batteries
Direct Contactfu-service@fuzhou-air.cn
North Asia

Brussels Airlines N.V.

SN
Belgium
Battery SupportLithium-ion (Li-ion), Non-spillable wet (Gel-cell/Dry-cell), Nickel-metal hydride (NiMH), Nickel-cadmium (NiCd), Spillable wet batteries (subject to strict stowage requirements)
Direct Contactmeda@brusselsairlines.com
Europe

InterGlobe Aviation Limited (IndiGo)

6E
India
Battery SupportLithium-ion, Non-spillable (Gel cell, Dry cell, etc.)
Direct Contactcustomer.experience@goindigo.in
Asia Pacific

Lufthansa CityLine GmbH

CL
Germany
Battery SupportLithium-ion (Removable and Non-removable), Non-spillable wet batteries (Gel, Dry, or Sealed Lead Acid), Spillable wet batteries (allowed with restrictions; may require removal and cargo shipping if not kept upright)
Direct Contactspecialcases@dlh.de
Europe

ULS Airlines Cargo

GO
Battery SupportLithium-ion, Non-spillable (Wet/Gel/AGM), Spillable
Direct Contactinfo@ulsairlines.com

Air Kilroe Ltd. (trading as Eastern Airways)

T3
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel, Dry, Sealed Lead Acid), Spillable (Wet), Nickel-metal hydride (NiMH)
Direct Contactcustomersupport@easternairways.com

Air Arabia PJSC

G9
United Arab Emirates
Battery SupportNon-spillable (Dry/Gel cell), Spillable (Wet cell), Lithium-ion (Li-ion), Nickel-metal hydride, Dry batteries
Direct Contactcontactus@airarabia.com
Africa & Middle East

National Air Cargo Group Inc. (dba National Airlines)

N8
United States
Battery SupportLithium-ion, Spillable (wet cell), Non-spillable (gel)
Direct Contactreservations@nationalairlines.com
The Americas

Virgin Atlantic Airways

VS
United Kingdom
Battery SupportLithium-ion, Non-spillable (AGM, Gel, Sealed Lead Acid), Dry cell
Direct Contactspecial_assistance@fly.virgin.com
Europe

Aegean Airlines S.A. - Aviation Limited Company

A3
Greece
Battery SupportLithium-ion, Lithium metal, Non-spillable wet battery
Direct Contactcontact@aegeanair.com
Europe

Arajet S.A.

DM
Dominican Republic
Battery SupportNon-spillable batteries, Lithium-ion (following IATA/FAA standards)
Direct Contactaccessibility@arajet.com
The Americas

Okay Airways Company Limited

BK
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Sealed Lead Acid/Gel), Spillable (Wet/Lead Acid)
Direct Contactokkhts@okair.net
North Asia

JSC "Ural Airlines"

U6
Russian Federation
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (gel cell, AGM, etc.), Nickel-metal hydride (NiMH) batteries, Dry batteries, Spillable (wet cell) batteries
Direct Contactcompany@u6.ru
Europe

UNI Airways Corporation

B7
Chinese Taipei
Battery SupportLithium-ion (UN38.3 certified), Non-spillable wet batteries (meeting Special Provision A67), Dry cell batteries (meeting Special Provision A123), Nickel-metal hydride (NiMH) batteries (meeting Special Provision A199)
Direct ContactKNHXMN@UNIAIR.COM.TW
North Asia

ASL Airlines (Ireland) Limited

5H
Ireland
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (sealed/wet batteries), Spillable batteries (referred to as dry batteries in airline documentation)
Direct Contactsupportclient@aslairlines.com
Europe

Transportes Aereos Guatemaltecos S.A. (TAG Airlines)

5U
Guatemala
Battery SupportNon-spillable wet batteries (Gel, AGM), Lithium-ion batteries (subject to Wh limits), Dry-cell batteries
Direct Contactatencionalcliente@tag.com.gt
The Americas

Xiamen Airlines

MF
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable wet batteries, Dry batteries, Nickel-metal hydride
Direct Contactmf@xiamenair.com
North Asia

Widerøe's Flyveselskap ASA

WF
Norway
Battery SupportLithium-ion, Non-spillable (dry/gel/sealed lead-acid), Spillable (wet)
Direct Contactsupport@wideroe.no
Europe

Avion Express Malta Ltd.

4X
Malta
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (sealed lead-acid, AGM, gel cell)
Direct Contactpassengerservice@avionexpress.aero
Europe

PT. Batik Air Indonesia

ID
Indonesia
Battery SupportLithium-ion, Dry batteries (Non-spillable), Wet cell batteries are NOT permitted
Direct Contactcustomercare@batikair.com
Asia Pacific

Emirates

EK
United Arab Emirates
Battery SupportLithium-ion, Non-spillable (Dry cell, Gel cell), Spillable (Wet cell)
Direct Contactspecialservices@emirates.com
Africa & Middle East

Evelop Airlines S.L. (Iberojet)

E9
Spain
Battery SupportLithium-ion, Non-spillable wet batteries (Dry/Gel), Nickel-metal hydride (NiMH), Dry batteries
Direct Contactgops.specialrequeriments@evelop.com
Europe

Hong Kong Airlines Limited

HX
Hong Kong (SAR), China
Battery SupportDry cell batteries, Wet cell (spillable) batteries, Gel cell batteries, Non-spillable electric storage batteries, Lithium-ion batteries (must meet UN 38.3 test requirements)
Direct Contactcall.center@hkairlines.com
North Asia

Biman Bangladesh Airlines Limited

BG
Bangladesh
Battery SupportNon-spillable wet batteries (Gel/AGM), Dry batteries (Nickel-metal hydride), Lithium-ion batteries (max 300Wh for a single battery or 160Wh each for two)
Direct Contactwheelchair@biman.gov.bd
Asia Pacific

Cubana de Aviación S.A.

CU
Cuba
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel, AGM, Dry), Spillable (Wet lead-acid)
Direct Contactventas_online@cubana.avianet.cu
The Americas

Société Air France

AF
France
Battery SupportInvertible batteries (Dry-cell, AGM, Gel, Lithium-ion), Non-invertible batteries (Wet-cell/Spillable), Lithium-ion (removable: max 300Wh for one, or 160Wh each for two)
Direct Contactmail.saphir@airfrance.fr
Europe

Polskie Linie Lotnicze LOT Spółka Akcyjna (LOT Polish Airlines)

LO
Poland
Battery SupportLithium-ion (Li-ion), Lithium polymer, Non-spillable wet batteries (Gel, AGM, SLA), Dry batteries (Nickel-metal hydride), Spillable wet batteries
Direct ContactAssistance should be requested at the time of booking, via the 'Manage My Booking' portal, or by using the 'Special Assistance Form' on the LOT website at least 48 hours before travel. The LOT Contact Center is available 24/7 in Polish and English.
Europe

Pegasus Hava Tasimaciligi AS (Pegasus Airlines)

PC
Türkiye
Battery SupportDry cell, Gel, Lithium-ion (Li-ion), Non-spillable
Direct Contactinfo@flypgs.com
Europe

Fly Baghdad

IF
Iraq
Battery SupportSealed non-spillable batteries
Direct ContactMOREINFO@FLY-BGW.NET
Africa & Middle East

S.C. Compania Nationala de Transporturi Aeriene Romane “TAROM” S.A.

RO
Romania
Battery SupportLithium-ion, Non-spillable wet batteries (gel based), Dry batteries
Direct Contactcontact@tarom.ro
Europe

YTO Cargo Airlines Co., Ltd.

YG
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Gel, AGM, Sealed Lead Acid), Spillable (Wet cell) - subject to additional packaging requirements
Direct Contactinfo@ytointl.com
North Asia

Icelandair (Flugleidir H.F.)

FI
Iceland
Battery SupportLithium-ion (Li-ion), Non-spillable (Sealed lead-acid, AGM, Gel), Dry-cell, Nickel-metal hydride
Direct ContactPassengers should request assistance at the time of booking or via the 'Support Request Form' (Medical and disability assistance category) on the Icelandair website at least 48 hours prior to departure.
Europe

Springjet S.A. (Hi Fly)

5K*
Portugal
Battery SupportLithium-ion, Non-spillable (Gel, Dry cell, Sealed lead-acid), Spillable (with specific removal requirements)
Direct Contactpassengers.rights@hifly.aero
Europe

Royal Brunei Airlines Sdn Bhd

BI
Brunei Darussalam
Battery SupportLithium-ion, Non-spillable wet batteries, Nickel-metal hydride (NiMH), Dry batteries, Spillable (wet) batteries
Direct Contactspecialservices@rba.com.bn
Asia Pacific

Cargolux Airlines International S.A.

CV
Luxembourg
Battery SupportLithium-ion, Non-spillable (Dry cell/Gel), Spillable (Wet cell)
Direct Contactcustomerservice@cargolux.com
Europe

Georgian Airways

A9
Georgia
Battery SupportLithium-ion, Non-spillable (Gel cell/dry battery), Spillable (Wet cell)
Direct Contactinfo@georgian-airways.com
Europe

Iran Aseman Airlines

EP
Iran, Islamic Republic of
Battery SupportNon-spillable (gel, dry-cell), Lithium-ion
Direct Contactinfo@asemanairlines.com
Africa & Middle East

Shenzhen Airlines Co. Ltd.

ZH
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable wet batteries (Leak-proof), Spillable wet batteries (Non-leak proof), Nickel-metal hydride (NiMH), Dry batteries
Direct Contactecommerce@shenzhenair.com
North Asia

Alba Star S.A.

AP
Spain
Battery SupportNon-spillable batteries (sealed lead-acid, gel cell, or dry batteries), Nickel-metal hydride batteries
Direct Contactcallcenter@albastar.es
Europe

DHL Aviation EEMEA B.S.C.(c)

ES*
Bahrain
Battery SupportLithium-ion, Non-spillable (Wet/Gel), Spillable (Wet)
Direct Contactrichard.gale@dhl.com
Africa & Middle East

Malaysia Airlines Berhad

MH
Malaysia
Battery SupportLithium-ion (Li-ion), Non-spillable wet battery (including gel and dry cell), Spillable wet battery
Direct Contactmeda@malaysiaairlines.com
Asia Pacific

TUS Airways Ltd.

U8
Cyprus
Battery SupportNon-spillable wet battery, Dry cell battery, Lithium battery, Lithium-ion battery
Direct Contactsupport@tusairways.com
Europe

Fastjet Zimbabwe Ltd.

FN
Zimbabwe
Battery SupportLithium-ion (rechargeable), Non-spillable (dry cell, gel, or AGM), Spillable (wet cell) - strictly subject to dangerous goods handling and packaging
Direct Contactcustomer.zimbabwe@fastjet.com
Africa & Middle East

Federal Express Corporation (FedEx Express)

FX
United States
Battery SupportLithium-ion (UN3481), Non-spillable (UN2800), Dry (UN3028), Lead-acid
Direct Contactdghotline@fedex.com
The Americas

Hawaiian Airlines Inc.

HA
United States
Battery SupportLithium-ion (Removable up to 300Wh), Lithium-ion (Non-removable up to 100Wh), Non-spillable, Dry, Gel, NiMH, Spillable (Wet-cell)
Direct ContactPassengers are encouraged to request assistance during booking or contact the Reservations Department at least 48 hours before departure. A dedicated Assistive Mobility Device Form is available on the official website to help staff handle devices correctly.
The Americas

West Air Corporation Ltd.

PN
China (People's Republic of)
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell), Sealed Lead Acid (SLA), Gel
Direct Contactwestair_et@westair.cn
North Asia

UTair Aviation, jsc

UT
Russian Federation
Battery SupportNon-spillable wet batteries (gel, AGM, dry cell), Lithium-ion batteries, Spillable (wet) batteries
Direct Contactstatus@utair.ru
Europe

Africa World Airlines Ltd.

AW
Ghana
Battery SupportContact Airline
Direct Contactres.callcentre@flyafricaworld.com
Africa & Middle East

IBERIA Líneas Aéreas de España, Sociedad Anónima Operadora

IB
Spain
Battery SupportWet cell (spillable), Dry cell (non-spillable), Lithium-ion
Direct ContactAssistance can be requested during booking online, via the 'Manage your booking' section, or by contacting the Customer Service Centre (Serviberia) at least 48 hours before departure. Passengers are advised to arrive at the airport 2 hours before the flight.
Europe

SpiceJet Limited

SG
India
Battery SupportLithium-ion, Non-spillable (dry/sealed), Dry cell
Direct Contactcustrelations@spicejet.com
Asia Pacific

Chair Airlines AG

CS
Switzerland
Battery SupportLithium-ion, Non-spillable (Sealed Lead Acid, Gel, Dry)
Direct Contactservicecenter@chair.ch
Europe

Lan Perú S.A. (LATAM Airlines Perú)

LP
Peru
Battery SupportLithium-ion, Non-spillable (Dry cell), Spillable (Wet cell)
Direct Contactcustomer_service@cc.lan.com
The Americas

LLC "Aircompany "Ikar" (Ikar Airlines / Pegas Fly)

EO
Russian Federation
Battery SupportNon-spillable wet batteries, Lithium-ion batteries, Dry batteries
Direct Contactinfo@ikar.aero
Europe

Mauritania Airlines International

L6
Mauritania
Battery SupportLithium-ion, Non-spillable wet batteries (Gel/AGM), Dry cell batteries, Nickel-metal hydride
Direct Contactmai.nouakchott@mauritaniaairlines.mr
Africa & Middle East

Air Peace Ltd.

P4
Nigeria
Battery SupportLithium-ion, Non-spillable, Dry cell, IATA/ICAO-compliant mobility aid batteries
Direct Contactcallcenter@flyairpeace.com
Africa & Middle East

Air Astana JSC

KC
Kazakhstan
Battery SupportLithium-ion, Non-spillable
Direct Contactcall.centre@airastana.com
Europe

Oman Air (SAOC)

WY
Oman
Battery SupportLithium-ion, Non-spillable (Gel, AGM, Sealed Lead Acid), Nickel-metal hydride, Dry batteries, Spillable (Wet) batteries
Direct Contactsydney@omanair.com
Africa & Middle East

Azul Linhas Aéreas Brasileiras S.A.

AD
Brazil
Battery SupportLithium-ion, Lithium Metal, Non-spillable (VRLA), AGM (Gel)
Direct Contactcontato.site@voeazul.com.br
The Americas

Tailwind Havayollari A.Ş. (Tailwind Airlines)

TI
Battery SupportLithium-ion, Non-spillable (Dry cell/Gel), Nickel-metal hydride
Direct Contactcustomer@tailwind.com.tr

Compagnie Aerienne ASKY

KP
Togo
Battery SupportLithium-ion, Non-spillable (gel cell, absorbed electrolyte), Dry batteries
Direct Contactheadoffice@flyasky.com
Africa & Middle East

Hong Kong Air Cargo Carrier Ltd.

RH
Hong Kong (SAR), China
Battery SupportLithium-ion (UN3481), Non-spillable wet batteries (UN2800), Spillable batteries (UN2794), Dry-cell batteries
Direct Contactcgo.svc@hkaircargo.com
North Asia

Joint Stock Company "Smartavia Airlines"

5N
Russian Federation
Battery SupportDry-cell batteries (non-spillable), Electrolyte-type batteries (wet/spillable), Lithium-ion batteries
Direct Contactsales@flysmartavia.com
Europe

South African Airways

SA
South Africa
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Dry cell batteries, Nickel-metal hydride (NiMH)
Direct Contactspecialhandling@flysaa.com
Africa & Middle East

Mandarin Airlines Co. Ltd.

AE
Chinese Taipei
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Nickel-metal hydride (NiMH), Dry cell batteries
Direct Contactservice@mandarin-airlines.com
North Asia

Zhejiang Loong Airlines Company Ltd. (Loong Air)

GJ
China (People's Republic of)
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry/Gel-type), Spillable (Wet-cell)
Direct Contactservice@loongair.cn
North Asia

Loganair Ltd.

LM
United Kingdom
Battery SupportNon-spillable wet batteries, Dry cell batteries, Gel cell batteries, Lithium-ion batteries
Direct Contactcustomerservices@loganair.com
Europe

Himalaya Airlines Pvt. Ltd.

H9
Nepal
Battery SupportLithium-ion, Non-spillable (Gel cell/Sealed Lead Acid), Spillable
Direct Contactcustomercare@himalaya-airlines.com
Asia Pacific

GOL Linhas Aéreas S.A.

G3
Brazil
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell, Gel cell, AGM), Spillable (Wet cell - with specific safety requirements)
Direct Contactatencioncolombia@voegol.com.br
The Americas

Jettime A/S

J0
Battery SupportLithium-ion, Non-spillable, Dry cell
Direct Contactcustomerservice@jettime.com

DAN AIR S.R.L.

DN
Romania
Battery SupportLithium-ion, Non-spillable (Gel, Dry, SLA), Spillable (requires upright stowage or removal)
Direct Contactinfo@danair.ro
Europe

United Nigeria Airlines Company Limited

UN
Nigeria
Battery SupportNone (Motorized wheelchairs with dry or wet-cell batteries are explicitly prohibited)
Direct Contactcustomerservice@flyunitednigeria.com
Africa & Middle East

Pakistan International Airlines Corporation

PK
Pakistan
Battery SupportNon-spillable wet batteries (gel cell, absorbed electrolyte), Spillable wet batteries, Lithium-ion batteries
Direct Contactcare@piac.aero
Asia Pacific

World 2 Fly S.L.

2W
Spain
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (Gel, AGM), Dry cell batteries (Nickel-Metal Hydride, etc.)
Direct Contactcustomer.care@w2fly.es
Europe

Tibet Airlines Co., Ltd.

TV
China (People's Republic of)
Battery SupportLithium-ion, Sealed wet battery, Nickel-metal hydride (NiMH) battery, Dry battery
Direct Contactservice@tibetairlines.com
North Asia

Clic Air S.A. (Empresa Aérea de Servicios y Facilitación Logística Integral S.A.)

VE
Colombia
Battery SupportLithium-ion, Non-spillable batteries (implied under medical device coordination)
Direct Contactinfo@clicair.co
The Americas

Air Macau Company Limited

NX
Macao (SAR), China
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (sealed lead-acid/gel), Dry cell batteries
Direct ContactAIRS@airmacau.com.mo
North Asia

LATAM Airlines Group S.A.

LA
Chile
Battery SupportLithium-ion (Li-ion), Non-spillable (Sealed Lead-Acid, Gel, AGM), Spillable (Wet cell), Nickel-metal hydride, Dry batteries
Direct ContactAssistance should be requested via the LATAM Contact Center or the 'Help Center' web form at least 48 hours prior to departure. A MEDIF (Medical Information Form) or medical certificate may be required for specific medical conditions or if traveling within 30 days of hospitalization.
The Americas

Vietjet Aviation Joint Stock Company

VJ
Vietnam
Battery SupportLithium-ion, Non-spillable (SLA, AGM, Gel-cell), Dry-cell, Nickel-metal hydride
Direct Contact19001886@vietjetair.com
Asia Pacific

Orbest, S.A. (Iberojet)

6O
Portugal
Battery SupportNon-spillable (Gel, Dry, Sealed Lead Acid), Lithium-ion, Nickel-Metal Hydride
Direct Contactreservas@iberojet.com
Europe

Smartwings, a.s.

QS
Czechia
Battery SupportDry (Non-spillable) batteries, Gel batteries, Lithium-ion (Li-ion) batteries, Wet (Spillable) batteries (permitted only under special conditions/Dangerous Goods regulations)
Direct Contactflights@smartwings.com
Europe

Flyadeal

F3
Saudi Arabia
Battery SupportLithium-ion, Non-spillable, Dry cell, Nickel-metal hydride
Direct Contactcustomerservice@flyadeal.com
Africa & Middle East

Neos S.p.A.

NO
Italy
Battery SupportDry-batteries (Gel), Sealed (Non-spillable) batteries, Nickel-metal hydride (NiMH), Lithium-ion batteries
Direct Contacttickets@neosair.it
Europe

ASL Airlines Belgium

3V
Belgium
Battery SupportLithium-ion, Non-spillable (dry/gel), Spillable (wet)
Direct Contactsupportclients@aslairlines.com
Europe

Middle East Airlines AirLiban S.A.

ME
Lebanon
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry/Gel), Spillable (Wet)
Direct Contactspecialsvcs@mea.com.lb
Africa & Middle East

Caribbean Airlines Limited

BW
Trinidad and Tobago
Battery SupportDry cell (non-spillable), Gel cell, Nickel-metal hydride (NiMH), Lithium-ion, Spillable wet cell (subject to specific packaging)
Direct Contactspecialservices@caribbean-airlines.com
The Americas

Plus Ultra Líneas Aéreas S.A.

PU
Spain
Battery SupportNon-spillable (Dry cell) batteries, Spillable (Wet cell) batteries, Lithium-ion batteries
Direct Contactcallcentre@plusultra.com
Europe

Swiss International Air Lines Ltd.

LX
Switzerland
Battery SupportLithium-ion, Non-spillable wet batteries (Gel, Sealed-lead-acid), Dry cell batteries (Nickel-cadmium, Nickel-metal hydride)
Direct Contactspecialcases@swiss.com
Europe

Lucky Air Co., Ltd.

8L
China (People's Republic of)
Battery SupportLithium-ion, Removable Sealed Wet Batteries, A123 Batteries, A199 Batteries
Direct Contactservice@luckyair.net
North Asia

Air Guilin Company Limited

GT
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable wet batteries (Gel, AGM), Dry cell batteries
Direct Contactglhkkfzx@airguilin.com
North Asia

Iran Air, The Airline of the Islamic Republic of Iran

IR
Iran, Islamic Republic of
Battery SupportNon-spillable wet batteries (gel cell, dry cell, AGM), Lithium-ion (rechargeable) batteries, Spillable (wet cell) batteries (subject to strict supervisor approval and safe upright stowage)
Direct Contactmedicalcenter@iranair.com
Africa & Middle East

Hainan Airlines Holding Company Limited

HU
China (People's Republic of)
Battery SupportLithium-ion batteries (UN 38.3 tested), Non-spillable wet batteries (Sealed wet batteries complying with Special Provision A67), Nickel-Metal Hydride batteries, Dry batteries (complying with Special Provision A123), Spillable wet batteries (WCBW)
Direct Contactcustomer.care@hnair.com
North Asia

Hello Jets SRL

H3
Romania
Battery SupportLithium-ion, Non-spillable (implied by dangerous goods compliance), Spillable (implied by dangerous goods compliance)
Direct Contactcustomercare@hellojets.com
Europe

Blue Bird Airways SA

BZ
Greece
Battery SupportLithium-ion, Non-spillable Gel cell batteries, Absorbed electrolyte sealed lead acid
Direct Contactbookings@BlueBirdair.com
Europe

CemAir (Pty) Ltd.

5Z
South Africa
Battery SupportNon-spillable batteries (WCBD), Dry cell batteries, Gel cell batteries
Direct Contacttickets@cemair.co.za
Africa & Middle East

Safair (Pty) Ltd. (FlySafair)

FA
South Africa
Battery SupportNon-spillable sealed batteries, Dry-cell batteries, Lithium-ion (Li-ion) batteries
Direct Contactspecialneeds@flysafair.co.za
Africa & Middle East

Thai Lion Mentari Co., Ltd. (Thai Lion Air)

SL
Thailand
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Nickel-metal hydride (Ni-MH), Dry batteries, Spillable batteries
Direct Contactinfo@lionairthai.com
Asia Pacific

Eastern Airlines LLC

2D
Battery SupportNon-spillable (GEL/AGM), Lithium-ion (Li-ion), Spillable (Wet cell)
Direct Contactcustomersupport@goeasternair.com

APG Airlines

GP
France
Battery SupportLithium-ion, Non-spillable wet batteries (Gel/AGM), Dry batteries, Spillable (with conditions)
Direct Contacthelpdeskiet@apg-ga.com
Europe

Turkish Airlines Inc. (Turk Hava Yollari A.O.)

TK
Türkiye
Battery SupportNon-spillable wet batteries (sealed lead-acid, gel), Spillable (wet) batteries, Lithium-ion batteries
Direct ContactCRO@THY.COM
Europe

Aero República S.A. (operating as Wingo)

P5
Colombia
Battery SupportNon-spillable (Gel cell / Dry cell), Spillable (Wet batteries), Lithium-ion (Rechargeable)
Direct Contactfacturacionfiscalwingo@wingo.com
The Americas

Aerovias de Integracion Regional S.A. (LATAM Airlines Colombia)

4C
Colombia
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (dry/gel/NiMH), Spillable (wet) batteries
Direct Contactcustomer_service@cc.lan.com
The Americas

Solomon Airlines Ltd.

IE
Solomon Islands
Battery SupportNon-spillable wet batteries (gel, AGM, sealed lead-acid), Lithium-ion batteries, Dry cell batteries, Nickel-metal hydride batteries
Direct Contactreservations@flysolomons.com
Asia Pacific

DreamJet SAS (dba La Compagnie)

B0
France
Battery SupportLithium-ion, Non-spillable, Dry cell, Gel cell
Direct Contactcontact@lacompagnie.com
Europe

FlyNamibia Aviation (Pty) Ltd.

WV
Namibia
Battery SupportWet battery cells, Dry battery cells, Lithium-ion batteries
Direct Contactinfo@flynamibia.com.na
Africa & Middle East

TAM - Transportes Aéreos del Mercosur Sociedad Anónima (LATAM Airlines Paraguay)

PZ
Paraguay
Battery SupportLithium-ion (rechargeable), Non-spillable wet batteries (Gel cell, absorbed electrolyte), Spillable wet batteries (subject to specific containment), Nickel-metal hydride (NiMH), Dry batteries
Direct Contactcustomer_service@cc.lan.com
The Americas

Luxair Société Luxembourgeoise de Navigation Aérienne S.A.

LG
Luxembourg
Battery SupportDry cell batteries (Max 4 in cargo hold), Wet non-spillable batteries (Max 2 in cargo hold), Lithium-ion batteries (1 attached in cargo hold; spares in cabin)
Direct Contactinfo@luxair.lu
Europe

Aeroméxico (Aerovías de México S.A. de C.V.)

AM
Mexico
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel cell, Dry battery), Spillable (Wet battery - with restrictions)
Direct Contactamcomplaint@aeromexico.com
The Americas

Corsair

SS
France
Battery SupportLithium-ion, Non-spillable (dry cell, gel cell, AGM), Spillable (wet cell)
Direct Contactaccessibilite@corsair.fr
Europe

Joint stock company NordStar Airlines

Y7
Russian Federation
Battery SupportNon-spillable (Gel/Dry cell), Spillable (Wet cell), Lithium-ion
Direct Contactinfo@nordstar.ru
Europe

Singapore Airlines Limited

SQ
Singapore
Battery SupportLithium-ion (UN38.3 certified), Non-spillable Wet/Dry Cell, Spillable Wet
Direct Contactmedical_assistance@singaporeair.com.sg
Asia Pacific

Mavi Gök Havacilik A.Ş. (MGA Airlines)

4M
Türkiye
Battery SupportNon-spillable wet batteries, Nickel-metal hydride (NiMH) batteries, Dry batteries, Lithium-ion batteries (subject to approval and Watt-hour limits)
Direct Contactcustomer.service@mga.aero
Europe

Qatar Airways Company (W.L.L.)

QR
Qatar
Battery SupportLithium-ion, Non-spillable (sealed), Spillable (wet cell), Dry batteries, Nickel-cadmium, Alkaline
Direct Contacttell-us@qatarairways.com.qa
Africa & Middle East

Japan Transocean Air Co., Ltd.

NU
Japan
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Dry batteries, Spillable (wet) batteries
Direct ContactSpecial Assistance Desk (JAL Group) provides support for Japan Transocean Air. Available daily from 9:00 to 17:00 JST.
Asia Pacific

Etihad Airways

EY
United Arab Emirates
Battery SupportLithium-ion, Non-spillable wet (AGM, Gel), Nickel-metal hydride, Dry-cell, Spillable
Direct ContactCTA@etihad.ae
Africa & Middle East

Tianjin Airlines Company Limited

GS
China (People's Republic of)
Battery SupportLithium-ion (UN 38.3 tested), Non-spillable wet batteries (Gel, AGM, Sealed Lead-Acid), Dry cell batteries, Nickel-metal hydride batteries
Direct Contacttjafeedback@tianjin-air.com
North Asia

Nesma Airlines S.A.E.

NE
Egypt
Battery SupportNon-spillable batteries, Dry batteries, Lithium-ion (implied, as only wet batteries are explicitly excluded)
Direct Contactssr@nesmaairlines.com
Africa & Middle East

TAAG - Linhas Aéreas de Angola S.A.

DT
Angola
Battery SupportLithium-ion, Non-spillable wet batteries (Gel, AGM), Dry cell, Nickel-metal hydride
Direct Contactcustomercare@flytaag.com
Africa & Middle East

Volotea S.L.

V7
Spain
Battery SupportLithium-ion, Non-spillable (Dry cell, Gel cell, Sealed Lead Acid), Nickel-metal hydride (NiMH)
Direct Contactinfo@volotea.com
Europe

LATAM Airlines Ecuador S.A.

XL
Ecuador
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (Sealed Lead Acid, AGM, Gel), Spillable wet batteries, Nickel-metal hydride (NiMH), Dry batteries
Direct Contactcustomer_service@cc.lan.com
The Americas

Swiftair S.A.

WT
Spain
Battery SupportLithium-ion, Non-spillable (Dry cell), Gel, Sealed Lead Acid
Direct Contactinfo@uepfly.com
Europe

Air Tanzania Company Ltd.

TC
Tanzania, United Republic of
Battery SupportDry-cell batteries, Non-spillable batteries, Lithium-ion batteries (subject to IATA standards)
Direct Contactinfo@airtanzania.co.tz
Africa & Middle East

Egyptair

MS
Egypt
Battery SupportDry cell, Gel cell, Non-spillable electric storage batteries, Lithium-ion (UN 38.3 tested), Wet batteries (NOT ALLOWED)
Direct Contactpr.techgm.al@egyptair.com
Africa & Middle East

Jazeera Airways K.S.C

J9
Kuwait
Battery SupportLithium-ion, Non-spillable (Sealed Lead Acid/Dry Cell), Nickel-metal hydride (NiMH)
Direct ContactCustomer.Relations@jazeeraairways.com
Africa & Middle East

Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. (Volaris)

Y4
Mexico
Battery SupportNon-spillable dry batteries, Non-spillable gel batteries, Lithium-ion batteries (Max 300Wh for a single battery), Lithium-ion batteries (Max 160Wh each if carrying two spares)
Direct Contactapp@volaris.com
The Americas

British Airways Plc

BA
United Kingdom
Battery SupportLithium-ion, Non-spillable wet (Gel, AGM, Sealed Lead Acid), Dry cell (NiCd, NiMH), Spillable wet cell (Lead acid)
Direct Contactdigital.accessibility@ba.com
Europe

Air Vanuatu (Operations) Limited

NF
Vanuatu
Battery SupportLithium-ion, Non-spillable (Dry/Gel cell), Nickel-metal hydride, Dry batteries, Spillable (Wet cell) - typically prohibited or highly restricted
Direct Contactreservation@airvanuatu.vu
Asia Pacific

Global Crossing Airlines Inc.

G6
United States
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel cell, Absorbed electrolyte sealed lead acid), Spillable (Wet lead-acid) - subject to specific packaging/stowage if not upright
Direct ContactBaggageClaim@GlobalXAir.com
The Americas

ABSA Aerolinhas Brasileiras S.A (LATAM Cargo Brasil)

M3
Brazil
Battery SupportLithium-ion, Non-spillable (dry), Spillable (wet)
Direct Contactfremec@latam.com
The Americas

Sociedade Açoreana de Transportes Aéreos, S.A. (SATA Air Açores / Azores Airlines)

SP
Portugal
Battery SupportLithium-ion, Non-spillable wet batteries (sealed), Spillable wet batteries (requires prior approval), Nickel-metal hydride, Dry batteries (A123, A199)
Direct Contactaccessibility@sata.pt
Europe

Azerbaijan Airlines

J2
Azerbaijan
Battery SupportNon-spillable (dry cell) batteries, Spillable (wet cell) batteries, Lithium-ion batteries
Direct Contactcallcenter@azal.az
Europe

Croatia Airlines, Inc.

OU
Croatia
Battery SupportLithium-ion (Li-ion), Non-spillable (dry, gel, nickel-metal hydride), Spillable (wet/lead-acid)
Direct Contactcontact@croatiaairlines.hr
Europe

Thai Airways International Public Company Limited

TG
Thailand
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry-cell/Gel-cell), Spillable (Wet-cell), Nickel-metal hydride (NiMH)
Direct Contactcontact@service.thaiairways.com
Asia Pacific

Air Corsica

XK
France
Battery SupportLithium-ion, Non-spillable (Dry cell, Gel, AGM), Nickel-metal hydride (NiMH), Dry batteries
Direct Contactmeda@aircorsica.com
Europe

Southwest Airlines Co.

WN
United States
Battery SupportLithium-ion, Non-spillable (dry cell, gel cell, AGM), Spillable (wet cell)
Direct ContactCustomers can request assistance by managing their reservation online or by speaking with a Southwest Employee at the airport or calling the general assistance line.
The Americas

Kuwait Airways Corporation

KU
Kuwait
Battery SupportNon-spillable wet batteries (gel cells, AGM), Dry cell batteries, Lithium-ion batteries (up to 300Wh for single or 160Wh each for two)
Direct Contactcustomer-relations@kuwaitairways.com
Africa & Middle East

German Airways GmbH & Co. KG

ZQ
Germany
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry, Gel, sealed lead-acid), Spillable (Wet batteries)
Direct Contactinfo@germanairways.com
Europe

Air Canada

AC
Canada
Battery SupportLithium-ion (removable and non-removable), Non-spillable (Sealed Lead Acid/SLA/Gel), Spillable
Direct Contactaccessibility-accessibilite@aircanada.ca
The Americas

Afrijet Business Service

J7
Gabon
Battery SupportContact airline for approval, IATA member standards typically apply
Direct Contactreservation@afrijet.com
Africa & Middle East

All Nippon Airways Co., Ltd.

NH
Japan
Battery SupportLithium-ion (Removable: Carry-on up to 300Wh; Non-removable: Checked-in with no Wh limit), Dry Batteries (NiMH, NiCd: Checked-in), Non-spillable/Shielded Batteries (Checked-in), Spillable/Non-shielded Batteries (Subject to verification of insulation and specs)
Direct ContactANA Disability Desk (Consultation for customers with disabilities, illness, or injury). Inquiries are available via telephone, fax, and an online 'Special Assistance Inquiry Form'.
Asia Pacific

Air Botswana

BP
Botswana
Battery SupportNon-spillable (sealed, dry-cell or gel), Lithium-ion
Direct Contactsales@airbotswana.co.bw
Africa & Middle East

ToMontenegro DOO (Air Montenegro)

4O
Montenegro
Battery SupportDry batteries, Accumulators, Non-spillable batteries, Wet batteries (Subject to prior approval and manufacturer specifications), Lithium-ion batteries (Subject to prior approval and manufacturer specifications)
Direct Contactcontact.center@airmontenegro.com
Europe

Dubai Aviation Corporation (flydubai)

FZ
United Arab Emirates
Battery SupportLithium-ion, Dry-cell non-spillable
Direct Contactletstalk@flydubai.com
Africa & Middle East

Ibom Airlines Limited

QI
Nigeria
Battery SupportNon-spillable batteries, Lithium-ion batteries (subject to notification), Note: Spillable batteries are strictly NOT accepted
Direct Contactreservations@ibomair.com
Africa & Middle East

Condor Flugdienst GmbH

DE
Germany
Battery SupportLithium-ion, Non-spillable (dry/gel/sealed lead-acid), Spillable (wet-cell)
Direct Contactspecialassistance@condor.com
Europe

Sunan Ruili Airlines Co., Ltd. (formerly Ruili Airlines)

DR
China (People's Republic of)
Battery SupportLithium-ion (Li-ion), Non-spillable batteries (Dry cell/Gel cell), Spillable batteries (Wet cell)
Direct Contactrltsjy@rlair.net
North Asia

Vee H Aviation Pty. Ltd. (Link Airways)

FC
Australia
Battery SupportLithium-ion, Non-spillable (Gel cell/AGM/Dry cell - contact airline for specific clearance)
Direct Contactreservations@linkairways.com
Asia Pacific

Madagascar Airlines

MD
Madagascar
Battery SupportLithium-ion, Non-spillable (implied by IATA standards, though not explicitly detailed beyond lithium limits)
Direct Contactserviceclient@madagascarairlines.com
Africa & Middle East

AHK Air Hong Kong Ltd. (Air Hong Kong)

LD
Hong Kong (SAR), China
Battery SupportLithium-ion (Prohibited as standalone cargo UN3480; allowed if contained in/packed with equipment UN3481), Non-spillable wet batteries, Spillable wet batteries (subject to strict packing requirements), Nickel-metal hydride, Dry cell batteries
Direct Contactahk.hq@airhongkong.com.hk
North Asia

Eznis Airways LLC

MG
Mongolia
Battery SupportSpillable batteries (restricted to checked baggage), Non-spillable batteries, Lithium-ion batteries
Direct Contactsales@eznis.com
North Asia

United Parcel Service Company

5X
United States
Battery SupportNon-spillable (Wet/Gel/AGM), Spillable (Wet), Lithium-ion (UN3481), Lithium-metal (UN3091)
Direct ContactAEHELP@UPS.COM
The Americas

Uzbekistan Airways Joint Stock Company

HY
Uzbekistan
Battery SupportNon-spillable batteries (solid/non-leaking), Lithium-ion batteries (subject to IATA Dangerous Goods Regulations)
Direct Contactlon@uzairways.com
Europe

BoA - Boliviana de Aviación

OB
Bolivia
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Dry batteries, Nickel-metal hydride (NiMH)
Direct Contactboa-institucional@boa.bo
The Americas

Passaredo Transportes Aereos S.A. (VOEPASS)

2Z
Brazil
Battery SupportLithium-ion, Non-spillable (Dry cell/Gel), Nickel-Metal Hydride
Direct Contactsac@voepass.com.br
The Americas

JSC Siberia Airlines (S7 Airlines)

S7
Russian Federation
Battery SupportLithium-ion (Li-ion), Non-spillable batteries, Dry-cell batteries
Direct ContactAssistance should be requested at least 48-72 hours before departure via the S7 website feedback form, the online chat, or by calling the Contact Center. Passengers are required to complete a special service request form available on the official website.
Europe

Airlink (Pty) Ltd.

4Z
South Africa
Battery SupportNon-spillable wet batteries (Sealed Lead Acid, Gel, AGM), Lithium-ion batteries (subject to IATA watt-hour limits), Dry batteries (Nickel-Metal Hydride)
Direct Contactspecialassistance@flyairlink.com
Africa & Middle East

Sichuan Airlines Co. Ltd.

3U
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Dry cell/Sealed Lead Acid), Spillable (Wet cell)
Direct Contacte-bookingservice@sichuanair.com
North Asia

TACA International Airlines S.A. (Avianca Group)

TA
El Salvador
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries (Dry, Gel, NiMH), Spillable (Wet-cell) batteries
Direct Contactaccessibility@avianca.com
The Americas

Japan Airlines Co., Ltd.

JL
Japan
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Spillable wet batteries, Nickel-metal hydride (Ni-MH), Dry batteries, Gel, Silicon
Direct Contactjal_priority@ask.jal.co.jp
Asia Pacific

Gulf Air Company G.S.C.

GF
Bahrain
Battery SupportLithium-ion, Non-spillable wet, Nickel-metal Hydride, Dry batteries, Spillable batteries
Direct Contactcustomer.care@gulfair.com
Africa & Middle East

SF Airlines Co., Ltd. (SF Airlines)

O3
China (People's Republic of)
Battery SupportLithium-ion (UN 3480/3481), Non-spillable wet batteries (UN 2800), Dry batteries, Nickel-metal hydride batteries
Direct Contactsfacc@sf-express.com
North Asia

ALIA - The Royal Jordanian Airline

RJ
Jordan
Battery SupportNon-spillable batteries, Spillable batteries, Lithium-ion batteries
Direct Contactcustomer.services@rj.com
Africa & Middle East

Braathens Regional Airways AB

TF
Battery SupportLithium-ion, Non-spillable wet (Gel/AGM), Dry-cell
Direct Contactkundcenter@flygbra.se

Philippine Airlines, Inc.

PR
Philippines
Battery SupportLithium-ion (rechargeable), Non-spillable wet batteries, Spillable wet batteries, Nickel-metal hydride, Dry cell batteries
Direct Contactwecare@philippineairlines.com
Asia Pacific

Air Seychelles Limited

HM
Seychelles
Battery SupportLithium-ion, Non-spillable wet batteries (Gel, Sealed Lead Acid, AGM), Spillable batteries, Nickel-metal hydride, Dry batteries
Direct Contactsupport@airseychelles.com
Africa & Middle East

China Cargo Airlines Ltd.

CK
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable lead-acid (Gel/AGM), Spillable (wet) batteries (requires specialized DG handling)
Direct Contactwuliuhr@ceair.com
North Asia

Shanghai Airlines Co., Ltd.

FM
China (People's Republic of)
Battery SupportLithium-ion, Non-spillable (Leak-proof/Dry/Gel), Spillable (Wet cell)
Direct Contactcustomercare@ceair.com
North Asia

Charlie Airlines Ltd. (Cyprus Airways)

CY
Cyprus
Battery SupportLithium-ion, Non-spillable liquid batteries (Gel/AGM/Dry)
Direct Contactcallcenter@cyprusairways.com
Europe

Jeju Air Co., Ltd.

7C
Korea, Republic of
Battery SupportLithium-ion (removable and non-removable), Dry cell (non-spillable), Wet cell (spillable), Sealed Lead Acid (SLA), Gel cell
Direct Contactjejuair.help@jejuair.net
Asia Pacific

Saudi Arabian Airlines Corporation

SV
Saudi Arabia
Battery SupportLithium-ion, Non-spillable (Gel, AGM, Sealed Lead-Acid), Spillable, Dry batteries, Nickel-metal Hydride
Direct Contactpwd@saudia.com
Africa & Middle East

Amelia (by Regourd Aviation)

8R
France
Battery SupportLithium-ion, Non-spillable (Dry cell / WCBD), Spillable (Wet cell / WCBW)
Direct Contactbook@flyamelia.com
Europe

MNG Havayollari Tasimacilik A.S. (MNG Airlines)

MB
Türkiye
Battery SupportLithium-ion, Non-spillable (Gel cell/Sealed lead acid), Spillable (Wet cell)
Direct Contactinfo@mngairlines.com
Europe

Belavia - Belarusian Airlines

B2
Belarus
Battery SupportLithium-ion (Li-ion), Non-spillable (dry cell, gel cell, sealed lead-acid), Spillable (liquid catalyst)
Direct Contactsupport@belavia.by
Europe

Vietnam Airlines JSC

VN
Vietnam
Battery SupportWet-cell (non-spillable), Dry-cell, Nickel-metal hydride (NiMH), Lithium-ion (Li-ion)
Direct ContactTelesales@vietnamairlines.com
Asia Pacific

Bulgaria Air JSC

FB
Bulgaria
Battery SupportNon-spillable (Gel cell), Dry cell, Sealed lead-acid (SLA), Lithium-ion (subject to IATA/ICAO regulations and prior approval)
Direct Contactcallfb@air.bg
Europe

Poste Air Cargo s.r.l.

M4
Italy
Battery SupportLithium-ion, Non-spillable (Gel, AGM), Spillable (Wet-cell)
Direct Contactinfoposteaircargo@posteitaliane.it
Europe

Air Premia Inc.

YP
Korea, Republic of
Battery SupportDry batteries, Lithium-ion (Li-ion) batteries
Direct Contactcs@airpremia.com
Asia Pacific

Société Tunisienne de l'Air (Tunisair)

TU
Tunisia
Battery SupportLithium-ion, Non-spillable (dry battery), Spillable (wet battery) - subject to specific handling
Direct Contactcallcenter.casspeciaux@tunisair.com.tn
Africa & Middle East

Electra Airways Ltd.

3E
Bulgaria
Battery SupportNon-flowing gel, Dry power supply (Non-spillable), Lithium-ion (Contact airline for specific approval; general ban on lithium vehicles excludes wheelchairs)
Direct Contactghm@electra-airways.com
Europe

Italia Trasporto Aereo S.p.A. (ITA Airways)

AZ
Italy
Battery SupportLithium-ion (Li-ion), Non-spillable (Sealed/Gel/Dry), Spillable (Wet cell), Nickel-metal hydride, Nickel-cadmium
Direct Contactspecialassistance@ita-airways.com
Europe

Guangxi Beibu Gulf Airlines Co., Ltd.

GX
China (People's Republic of)
Battery SupportNon-spillable (dry/gel) batteries, Lithium-ion batteries (Li-ion), Spillable (wet) batteries (requires special handling/packaging)
Direct Contactgx_bbwyjsl@gxairlines.com
North Asia

Fly2Sky JSC

F6
Battery SupportLithium-ion, Non-spillable (Gel, AGM, Dry-cell), Nickel-metal hydride
Direct Contactfeedback@fly2sky.aero

Tassili Airlines

SF
Algeria
Battery SupportDry cell (non-spillable), Lithium-ion, Wet cell (spillable)
Direct Contactcontact@tassiliair.dz
Africa & Middle East

Güneş Ekspress Havacılık A.Ş. (SunExpress)

XQ
Türkiye
Battery SupportNon-spillable (sealed, dry, or gel) (WCBD), Lithium-ion (WCLB)
Direct Contactinfo@sunexpress.com
Europe

Air New Zealand Limited

NZ
New Zealand
Battery SupportLithium-ion (Li-ion), Non-spillable (Gel cell, Sealed Lead Acid, Valve-regulated, Dry cell), Spillable (Wet cell)
Direct Contactspecialhandling@airnz.co.nz
Asia Pacific

American Airlines, Inc.

AA
United States
Battery SupportLithium-ion (rechargeable), Non-spillable dry cell (Gel cell), Sealed lead-acid, Spillable wet cell (with restrictions)
Direct Contactaccessibility.feedback@aa.com
The Americas

Compañía Panameña de Aviación, S.A. (Copa Airlines)

CM
Panama
Battery SupportLithium-ion (Li-ion), Non-spillable (Dry cell, Gel, Nickel-metal hydride), Spillable (Wet cell)
Direct ContactCopa Airlines Reservation Center / Help Center Special Assistance Desk
The Americas

Jordan Aviation

R5
Jordan
Battery SupportLithium-ion, Non-spillable, Spillable
Direct Contactinfo@jordanaviation.jo
Africa & Middle East

Nok Airlines Public Company Limited (Nok Air)

DD
Thailand
Battery SupportLithium-ion (Li-ion), Non-spillable wet batteries, Dry batteries, Nickel-Metal Hydride (NiMH)
Direct Contactnokcontact@nokair.com
Asia Pacific

PT. Citilink Indonesia

QG
Indonesia
Battery SupportLithium-ion, Non-spillable
Direct Contactcustomercare@citilink.co.id
Asia Pacific